Privacy Policy

Last updated: January 25, 2026

1.1 Information We Collect

Personal Information:

  • Names, contact details, identification numbers
  • School information and academic records
  • Payment information (processed securely via third-party providers)
  • Communication preferences

Technical Information:

  • IP addresses and device information
  • Usage statistics and analytics
  • Cookies and similar technologies

1.2 How We Use Your Information

  • To provide and improve our services
  • To process payments and manage accounts
  • To communicate important updates
  • To ensure system security
  • To comply with legal obligations

1.3 Data Protection

  • We implement industry-standard security measures
  • Data is encrypted in transit and at rest
  • Regular security audits are conducted
  • Access controls limit internal data access

1.4 Third-Party Sharing

We may share data with:

  • Authorized school personnel
  • Payment processors (for billing)
  • Legal authorities (when required by law)
  • Service providers (under strict confidentiality agreements)

1.5 Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to data processing
  • Lodge complaints with the Information Regulator

1.6 Children's Privacy

  • We collect minimal data from students
  • Parental consent is required for students under 18
  • Schools are responsible for obtaining necessary consents

1.7 Data Retention

We retain personal information only as long as necessary for:

  • Providing our services
  • Complying with legal requirements
  • Resolving disputes
  • School administrative needs

Questions about privacy? Email info@kleinzibuo.co.za.